Last updated: 19 August 2026
These terms and conditions ("Terms") govern your use of this website and your booking of appointments or purchase of products from 3D Beauty Salon. By submitting a booking or an order, you agree to these Terms.
1. About us
3D Beauty Salon ("we", "us", "our") trades from 77 Stanhope Rd, Doncaster DN1 2UB, United Kingdom. You can contact us at mail@3dbeautysalon.com or +44 7443 022457.
2. Our services
We provide hair, wig, braiding, bridal and beauty treatments ("Services") booked through this website, and beauty and hair products for sale ("Products"). These Terms apply to both, together with our Privacy Policy.
3. Booking an appointment
- Submitting the booking form is a request for an appointment, not an automatic confirmation. We'll review it and confirm, decline, or suggest an alternative date, time or stylist.
- If we haven't acted on a pending request within the time shown on the booking form, it is automatically cancelled and the slot released — you're welcome to submit a new request.
- If we propose a different date, time or stylist, you'll be asked to approve or decline the change from your account before the appointment is confirmed.
4. Deposits & payment
- Where a deposit is required to secure your booking, the amount is shown on the booking form at the time you book and is non-refundable, except as set out under "Rescheduling & cancellations" and "Changes or cancellations by us" below.
- The deposit forms part of the total price of your Service; any remaining balance is due at the time of your appointment.
- We do not collect card payments through this website. Deposit and balance payments are arranged directly with the salon, by phone, bank transfer, or in person.
5. Rescheduling & cancellations by you
- You may reschedule or cancel without losing your deposit up to 48 hours before your appointment time, by contacting us directly.
- If you cancel, reschedule, or fail to attend ("no-show") with less than 48 hours' notice, your deposit will not be refunded, and a new deposit (where applicable) will be required to book again.
- Our Services are personal treatments carried out at a specific date and time. Where you ask us to begin a Service before the end of the 14-day cancellation period under the Consumer Contracts Regulations 2013, you agree that your right to cancel that Service is lost once it is complete, or is reduced in proportion to any part already carried out.
6. Changes or cancellations by us
Occasionally we may need to change or cancel a booking — for example, staff illness or unforeseen circumstances. Where this happens, we'll contact you as soon as reasonably possible to offer an alternative appointment or, if no alternative suits you, a full refund of any deposit paid for that booking.
7. Booking on behalf of someone under 18
Some services may not be suitable for people under 18. Booking online for someone under 18 only reserves the appointment slot — it is not, and does not replace, consent for the treatment itself. A parent or legal guardian must attend with them and give consent for the specific treatment in person at the salon before it begins. We may decline to proceed, or offer a different service, if a parent or legal guardian isn't present to give that consent. The optional photo/video marketing consent described in clause 9 is never offered for bookings flagged as being for someone under 18.
8. Health information & patch tests
- Please tell us, at the time of booking or before your appointment, about any allergies, sensitivities, medical conditions or medications that could affect your treatment.
- Certain chemical or colour services may require a patch test in advance. We may ask you to arrange this, or decline to carry out a treatment where a required patch test hasn't been done.
- We cannot be held responsible for reactions or complications arising from health information you didn't disclose to us.
9. Photos, videos & marketing consent
Where our booking form offers a photo-rights option and you opt in, you agree that photos or videos of your hair or style from your treatment — taken from an angle that doesn't show your face — may be used on our website and social media for marketing purposes, on the terms shown on the booking form at the time. This option is never offered for bookings flagged as being for someone under 18. You can withdraw this consent at any time by contacting mail@3dbeautysalon.com; we'll stop using the material in future marketing, though we can't recall material already published or shared by third parties. If you withdraw this consent before or during your treatment, the photo-rights discount no longer applies and the full (undiscounted) deposit amount for that booking becomes payable.
10. Products
- Product listings, descriptions and prices on our website are provided for information and may change without notice.
- Orders are subject to product availability.
- Under the Consumer Contracts Regulations 2013, you have 14 days from delivery to cancel most product orders for a refund. This right does not apply to goods that are sealed for health or hygiene reasons — such as certain cosmetics or haircare products — once you've unsealed them after delivery.
- If a product is faulty, not as described, or doesn't last a reasonable time, your statutory rights under the Consumer Rights Act 2015 apply, and nothing in these Terms affects them.
11. Conduct & right to refuse service
We may refuse to start, or may discontinue, a Service at our reasonable discretion — for example, where we believe it would be unsafe to proceed, or in response to abusive behaviour towards our staff or other clients.
12. Liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited under English law. Subject to that, we are not liable for indirect or consequential losses arising from your use of our Services or Products.
13. Intellectual property
The content on this website — including text, images and logos — belongs to 3D Beauty Salon or our licensors and may not be reproduced without our permission.
14. Governing law
These Terms are governed by the law of England and Wales. Any dispute arising from them is subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to these Terms
We may update these Terms from time to time. The version published on this page at the time of your booking or order is the one that applies.
16. Contact & complaints
If you have a complaint or question about these Terms, please contact us at mail@3dbeautysalon.com or +44 7443 022457 and we'll do our best to resolve it.